Service Fulfillment & Delivery Policy
Last updated: September 2026
This policy details how medical consultations and digital appointment services are fulfilled and delivered upon booking through our website.
Nature of Services & Electronic Delivery
All consultations offered by Dr. Dalia Ghozlan on this website are telemedicine and digital clinical consultation services conducted electronically via secure, encrypted video conferencing platforms (such as Google Meet or Zoom). We do not sell or ship physical goods.
Consultation Fulfillment & Scheduled Session Dates
Consultation fulfillment dates and session times are determined based on the date and time selected upon placing your booking. Confirmation is delivered electronically and instantaneously upon booking, and the consultation service is fulfilled at the exact date and time selected.
Instant Booking Confirmation
Upon successful online payment, an electronic booking confirmation containing your appointment details, consultation type, and transaction reference is immediately generated and sent to the email address and WhatsApp number provided during checkout.
Consultation Access & Link Delivery
Prior to your scheduled consultation time, our team delivers the direct, secure video meeting link to your registered email and WhatsApp. At the appointed time, both the patient and Dr. Dalia join the private virtual room for the consultation.
Delivery Timeframe & Service Duration
Electronic confirmation is instantaneous upon payment. The consultation service is fulfilled at the exact date and time selected during booking, for the specified session duration (typically 30 to 45 minutes).
Delivery Inquiries & Support
If you do not receive your confirmation email or meeting link within 1 hour before your scheduled session, please contact our support team immediately at drdaliaghozlan.consultations@gmail.com or +20 12 88000739 for prompt assistance.
Have questions or need assistance?
Feel free to reach out to our team directly via email.